Privacy Policy
Last Updated: February 26, 2026
1. Introduction
Welcome to Zamia Africa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, postal address, and other contact details
- Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
- Travel Preferences: Destination interests, accommodation preferences, dietary requirements, special requests
- Communication Data: Records of your communications with us, including emails, phone calls, and chat messages
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations
- Provide customer support and respond to your inquiries
- Send you confirmations, updates, and administrative messages
- Personalize your experience and provide tailored recommendations
- Send marketing communications about our services (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Hotels, tour operators, transportation companies, and other partners necessary to fulfill your bookings
- Payment Processors: Secure third-party payment processing services
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Regular security assessments and updates
- Limited access to personal data by authorized personnel only
- Secure storage systems and backup procedures
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and remember your preferences
- Analyze website traffic and user behavior
- Personalize content and advertisements
- Improve website functionality and user experience
You can control cookies through your browser settings, but disabling them may affect website functionality.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
- Object: Object to processing of your personal information in certain circumstances
To exercise these rights, please contact us at privacy@zamiaafrica.com
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: